Contact Us

Contact Information
Consumer Service Hotline
Monday to Sunday 08:00-22:00
Provides logistics service consultation for Cainiao consumers for businesses such as Cainiao Guoguo, Cainiao Station.
951966
Merchant and Partner Service Hotline
Monday to Sunday 09:00-21:00
Provide logistics service consultation for Cainiao merchants and partners
951968
Cainiao Express Service Hotline
Monday to Sunday 08:00-22:00
Provides logistics service consultation for Cainiao Express consumers.
956160
Cainiao Post (Rural) Service Hotline
Monday to Sunday 09:00-21:00
Provides logistics service consultation for Cainiao Rural consumers.
951967
Address and Zip Code
Contact Address
CONTACT ADDRESS
501 Fengxin Road, Yuhang District, Hangzhou City, Zhejiang Province
No. 501 Fengxin Road, Yuhang District, Hangzhou, Zhejiang Province, China
Postal Code
POST CODE
311121
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