Cainiao Guoguo-China Logistics-Cainiao

Cainiao Guoguo

China Logistics

In China, Cainiao is a top e-commerce supply chain solution provider and the largest reverse logistics solution provider.

Cainiao is focused on creating leading e-commerce logistics solutions, leveraging our deep e-commerce insights and technology capabilities to create innovative solutions. Including a suite of end-to-end standardized supply chain solutions that can be applied on a massive scale across various industries, and a premium express delivery service with a differentiated combination of superior service quality, tailored for e-commerce, at low costs and reverse logistics capabilities. The three main business segments include China supply chain, Cainiao Express, and Cainiao Guoguo.

China Supply Chain

Cainiao Guoguo

Cainiao Guoguo is a service under the Cainiao Group that specializes in reverse logistics and parcel delivery.

Cainiao Guoguo collaborates with multiple logistics providers through its online digital platform, utilizing platform algorithms and logistics partnerships to efficiently match express delivery networks and unify service standards. This provides timely and convenient return and exchange services for consumers on e-commerce platforms, as well as convenient and reliable parcel delivery services for consumers and small businesses.

Personal Shipment

Cainiao Guoguo provides you with a standard express delivery service that is "affordable, rich in services, worry-free and guaranteed, and convenient for multi-channel ordering."

Service Advantages

Comprehensive Services

We provide a wide range of services covering e-commerce returns, daily necessities, large items, high-value items, cross-border, batch shipping, etc., to meet various shipping needs

Worry-Free and Guaranteed Shipping

Enjoy compensation for overtime, loss and damage, privacy protection, and technology-enabled full tracking of every step of the parcel.

Convenient Multi-Channel Ordering

We support ordering through Taobao/Tmall APP, Alipay, WeChat, Cainiao App, Xianyu, and doorstep pickup. At the same time, you can choose from a variety of offline shipping methods, including shipping from Cainiao Post and other designated shipping points.

Core Service

Scan the QR code to send express delivery using Cainiao Guoguo.

Merchant Shipment

A one-stop express shipping service tailored specifically for small and medium-sized merchants. We provide multi-carrier and multi-platform shipping capabilities, exclusive pricing tiers, store operation privileges, and interest-free monthly settlement. With strict end-to-end supervision over logistics timeliness and after-sales service, we empower merchants to save effort, save money, and enjoy peace of mind.