Hassle free with a peace of mind

Send parcels using your preferred delivery option

CAINIAO GUOGUO

Peace of mind with guaranteed deliveries

Parcels fully insured up to 1000 CNY

Receive parcels with ease

Choose how, when, and where to receive parcels. It is all up to you

2 hour Pickup

Couriers will pick up at your door in 2 hours with just a click. Send you parcels on time

Confidential delivery

Encrypt your address and phone number to protect your personal information

Mailing at post stations

Always nearby: Send anytime, anywhere from the service points or Cainiao Smart Lockers downstairs

Track all your deliveries at a glance

Awaiting parcels from various eCommerce merchants? Cainiao Guoguo provides a one-stop solution to manage all your deliveries and check their status all in one app!

Online delivery tracking！

One-stop solution to check parcel deliveries using automation, mobile number, parcel tracking number and QR code

Track shipment for your family！

Track shipment for your friends and family. Simply bind their phone numbers to single-handedly manage shipment for the whole family

Track with ease！

View all information in a central place with smarter delivery management. Customize notification settings to minimize disruption

Track accurately！

Real-time update of courier location, with an accurate estimated time of arrival (ETA)

Collect parcels more easily

Collect all parcels easily in one go at pick-up points with our sorting feature, or have friends and family collect for you

Convenient parcel collection

Inform you right after your parcels arrive. Pick up off-peak to save time

Collect everything

Collect all parcels conveniently with our pick-up points/delivery lockers network, or have friends and family collect for you

Hassel-free pickup

Collect parcels in just a second with a single click or via your ID or QR codes

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