Newsicon
Learn more
OUR SERVICES
China Logistics
Cainiao is a top e-commerce supply chain solution provider and the largest reverse logistics solution provider. We offer differentiated supply chain and distribution services through our omni-channel supply chain solutions, premium express delivery, and reverse logistics capabilities.
China Supply Chain
B2C warehousing and distribution services
B2B warehousing and distribution services
Digital supply chain
Green supply chain
Premium Choice - Half-day delivery
Standard - Next-day delivery
Cainiao Express
Cainiao’s self-operated high-quality express delivery is easy to use and cost effective
Half-day delivery
Standard Express
Cainiao Guoguo
Cainiao Guoguo is the largest reverse logistics solution provider in China
Personal Shipment
Merchant Shipment
China Logistics
Cainiao is a top e-commerce supply chain solution provider and the largest reverse logistics solution provider. We offer differentiated supply chain and distribution services through our omni-channel supply chain solutions, premium express delivery, and reverse logistics capabilities.
China Logistics
Cainiao is a top e-commerce supply chain...
International Logistics
Cainiao is the largest provider of cross-border e-commerce logistics globally, operating the world’s largest network of cross-border warehouses dedicated for e-commerce. We empower merchants with our end-to-end cross-border e-commerce logistics solutions.
Cross-border Express Delivery
Premium: Express Delivery, Key Countries within One Week
Standard: Global Coverage, Key Countries within Two Weeks
Economy: Ultimate Cost-effectiveness, Key Countries within Three Weeks
Global Supply Chain
Bonded
Overseas Warehousing
Freight
First-mile import
Port-to-Warehousing
Bonded Warehousing
International Customs
Allocation
Reverse Logistics
Overseas Local
Europe
Southeast Asia
North America
International Logistics
Cainiao is the largest provider of cross-border e-commerce logistics globally, operating the world’s largest network of cross-border warehouses dedicated for e-commerce. We empower merchants with our end-to-end cross-border e-commerce logistics solutions.
International Logistics
Cainiao is the largest provider of cross...
Technology and Other Services
Cainiao is the first company in China to successfully introduce a standardized “e-waybill” system. We enabled the largest digitalized “pick-up, drop-off” network in the world to provide customers with a full suite of smart logistics software and hardware solutions.
Cainiao Post
Low-threshold for starting a business
Digital operations
Integrated community services
School-enterprise cooperation
Cainiao App
Delivery Tracking
Pickup
Shipping
Core Technology
Automation
Digital Supply Chain
Internet of Things (IoT)
Automated guided vehicles
Digital Express Delivery
Logistics Cloud
Infrastructure
Domestic logistics service facilities
Global logistics facility services
Industrial park facility services
Airport Ground Handling Services
Digital asset management services
Technology and Other Services
Cainiao is the first company in China to successfully introduce a standardized “e-waybill” system. We enabled the largest digitalized “pick-up, drop-off” network in the world to provide customers with a full suite of smart logistics software and hardware solutions.
Technology and Other Services
Cainiao is the first company in China to...
China Logistics
Cainiao is a top e-commerce supply chain solution provider and the largest reverse logistics solution provider. We offer differentiated supply chain and distribution services through our omni-channel supply chain solutions, premium express delivery, and reverse logistics capabilities.
International Logistics
Cainiao is the largest provider of cross-border e-commerce logistics globally, operating the world’s largest network of cross-border warehouses dedicated for e-commerce. We empower merchants with our end-to-end cross-border e-commerce logistics solutions.
Technology and Other Services
Cainiao is the first company in China to successfully introduce a standardized “e-waybill” system. We enabled the largest digitalized “pick-up, drop-off” network in the world to provide customers with a full suite of smart logistics software and hardware solutions.
Our Global Network Coverage
Cainiao has established a global smart logistics network with end-to-end capabilities. It controls and operates critical nodes in strategic locations around the world, covering over 200 countries and regions.
Over 1,100 warehouses with an aggregate gross floor area of approximately 16.5 million square meters.
Operating the largest network of warehouses for cross-border e-commerce,with an aggregate gross floor area of approximately 3.0 million square meters.
Over 380 sorting centers worldwide, with 18 located overseas in key overseas markets.
Approximately 170 chartered flights and BSAs per week on average and over 2,700 line-haul trucking routes globally.
Collaborating with service providers across more than 100 ports worldwide, we have established a smart customs clearance system.
Over 170,000 “pick-up, drop- off” stations which is the World's largest digital "pick-up, drop-off" network.
Our Technology Capabilities
Technology is key to Cainiao's success in driving efficiency, enhancing customer experiences and fostering innovation.
Through integrating AI, automation and IoT into our smart logistics network, we develop cost-effective, practical technologies that are “just right” for tackling real-life logistics problems, with rapid iterations to address the complex and evolving needs of e-commerce.
Smart Hardware
Our infrastructure integrates multiple smart hardware technologies and deploys automation techniques. These innovations effectively enhance the accuracy, efficiency, and cost-effectiveness of key logistics functions. We delivered over 100 million RFID tags and deployed over 800 Xiaomanlv vehicles.
Artificial Intelligence
Our AI optimization enables online decision-making and improved efficiency. For instance, it generates accurate results for cross-border parcel orders within 10 milliseconds. Our smart packaging algorithm optimizes the selection and packing flow of boxes to minimize packaging materials.
Software Applications
We develop software applications to enable differentiated, digital capabilities within our network. This includes a supply chain suite that allows for demand forecasting and planning, an OTWB operations suite and the most widely used logistics application Cainiao App.
ESG
Continuously deepening ESG capacity, committed to becoming a good company that benefits customers, employees, partners, and the entire society.
Environmental
An end-to-end green logistics solution with outstanding carbon asset management and recycling capabilities resulted in the re-use of 24.1 million courier packages during the 2023 fiscal year
Learn more
Social
Enabling transparency and digitization of public welfare logistics, we have formed emergency logistics partnerships with 29 philanthropic organizations
Learn more
Governance
With five key pillars and a four-tier management architecture, our holistic approach guarantees the effective execution of sustainable development endeavors at every level
Learn more
Governance
With five key pillars and a four-tier management architecture, our holistic approach guarantees the effective execution of sustainable development endeavors at every level
Learn more
Environmental
An end-to-end green logistics solution with outstanding carbon asset management and recycling capabilities resulted in the re-use of 24.1 million courier packages during the 2023 fiscal year
Learn more
Social
Enabling transparency and digitization of public welfare logistics, we have formed emergency logistics partnerships with 29 philanthropic organizations
Learn more
Governance
With five key pillars and a four-tier management architecture, our holistic approach guarantees the effective execution of sustainable development endeavors at every level
Learn more
Environmental
An end-to-end green logistics solution with outstanding carbon asset management and recycling capabilities resulted in the re-use of 24.1 million courier packages during the 2023 fiscal year
Learn more
sit map