Cainiao -A global leader in e-commerce logistics.

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OUR SERVICES

China Logistics

Cainiao is a top e-commerce supply chain solution provider and the largest reverse logistics solution provider. We offer differentiated supply chain and distribution services through our omni-channel supply chain solutions, premium express delivery, and reverse logistics capabilities.

China Supply Chain

B2C warehousing and distribution services

B2B warehousing and distribution services

Digital supply chain

Green supply chain

Premium Choice - Half-day delivery

Standard - Next-day delivery

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Cainiao Express

Cainiao’s self-operated high-quality express delivery is easy to use and cost effective

Half-day delivery

Standard Express

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Cainiao Guoguo

Cainiao Guoguo is the largest reverse logistics solution provider in China

Personal Shipment

Merchant Shipment

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China Logistics

China Supply Chain Cainiao Express Cainiao Guoguo

China Logistics

Cainiao is a top e-commerce supply chain...

International Logistics

Cainiao is the largest provider of cross-border e-commerce logistics globally, operating the world’s largest network of cross-border warehouses dedicated for e-commerce. We empower merchants with our end-to-end cross-border e-commerce logistics solutions.

Cross-border Express Delivery

Premium: Express Delivery, Key Countries within One Week

Standard: Global Coverage, Key Countries within Two Weeks

Economy: Ultimate Cost-effectiveness, Key Countries within Three Weeks

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Global Supply Chain

Bonded

Overseas Warehousing

Freight

First-mile import

Port-to-Warehousing

Bonded Warehousing

International Customs

Allocation

Reverse Logistics

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Overseas Local

Europe

Southeast Asia

North America

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International Logistics

Cross-border Express Delivery Global Supply Chain Overseas Local

International Logistics

Cainiao is the largest provider of cross...

Technology and Other Services

Cainiao is the first company in China to successfully introduce a standardized “e-waybill” system. We enabled the largest digitalized “pick-up, drop-off” network in the world to provide customers with a full suite of smart logistics software and hardware solutions.

Cainiao Post

Low-threshold for starting a business

Digital operations

Integrated community services

School-enterprise cooperation

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Cainiao App

Delivery Tracking

Pickup

Shipping

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Core Technology

Automation

Digital Supply Chain

Internet of Things (IoT)

Cainiao logistics unmanned vehicle

Digital Express Delivery

Logistics Cloud

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Infrastructure

Domestic logistics service facilities

Global logistics facility services

Industrial park facility services

Airport Ground Handling Services

Digital asset management services

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Technology and Other Services

Cainiao Post Cainiao App Core Technology Infrastructure

Technology and Other Services

Cainiao is the first company in China to...

China Logistics

China Supply Chain Cainiao Express Cainiao Guoguo

International Logistics

Cross-border Express Delivery Global Supply Chain Overseas Local

Technology and Other Services

Cainiao Post Cainiao App Core Technology Infrastructure

Our Global Network Coverage

Cainiao has established a global smart logistics network with end-to-end capabilities. It controls and operates critical nodes in strategic locations around the world, covering over 200 countries and regions.

Over 1,100 warehouses with an aggregate gross floor area of approximately 16.5 million square meters.

Operating the largest network of warehouses for cross-border e-commerce，with an aggregate gross floor area of approximately 3.0 million square meters.

Over 380 sorting centers worldwide, with 18 located overseas in key overseas markets.

Approximately 170 chartered flights and BSAs per week on average and over 2,700 line-haul trucking routes globally.

Collaborating with service providers across more than 100 ports worldwide, we have established a smart customs clearance system.

Over 170,000 “pick-up, drop- off” stations which is the World's largest digital "pick-up, drop-off" network.

Our Technology Capabilities

Technology is key to Cainiao's success in driving efficiency, enhancing customer experiences and fostering innovation.

Through integrating AI, automation and IoT into our smart logistics network, we develop cost-effective, practical technologies that are “just right” for tackling real-life logistics problems, with rapid iterations to address the complex and evolving needs of e-commerce.

Smart Hardware

Integrating various smart hardware and developing and deploying innovative technological applications can effectively improve logistics transportation efficiency and cost-effectiveness.

Artificial Intelligence

Our AI optimization enables online decision-making and improved efficiency. For instance, it generates accurate results for cross-border parcel orders within 10 milliseconds. Our smart packaging algorithm optimizes the selection and packing flow of boxes to minimize packaging materials.

Software Applications

We develop software applications to enable differentiated, digital capabilities within our network. This includes a supply chain suite that allows for demand forecasting and planning, an OTWB operations suite and the most widely used logistics application Cainiao App.

ESG

Continuously deepening ESG capacity, committed to becoming a good company that benefits customers, employees, partners, and the entire society.

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