{"moduleinfo":{"items3_count":[{"count_phone":5,"count":5}],"items1_count":[{"count_phone":5,"count":5}],"items2_count":[{"count_phone":5,"count":5}]},"items1":[{"index":"4","title":"驿站直播间每周直播回放视频合辑","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=a210m.7902376.0.0.uM3Nch&postId=7513681"},{"index":"1","title":"菜鸟驿站专业点介绍","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/49485540.mp4"},{"index":"2","title":"货架编码模式详解","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/49088942.mp4"},{"index":"3","title":"驿站寄件的权益及注意事项","url":"//cloud.video.taobao.com/play/u/418407467/p/1/e/6/t/1/40161942.mp4"},{"index":"5","title":"【重要通知】电子面单组件请及时更新","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=a210m.7902376.0.0.jOXtV2&postId=7816320"}],"items2":[{"index":"1","title":"站点包裹管理操作规范（上）","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/49787715.mp4"},{"index":"2","title":"站点包裹管理操作规范（下）","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/49787452.mp4"},{"index":"3","title":"驿站系统操作说明网页版","url":"//yunpan.taobao.com/s/byYty2zQl"},{"index":"4","title":"驿站系统操作说明手机版","url":"//yunpan.taobao.com/s/95DTTNESgF"},{"index":"5","title":"如何使用钉钉-驿站官方交流工具","url":"//yunpan.taobao.com/s/E3kexBmqlg"}],"items3":[{"index":"1","title":"站点入驻规则","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/49480054.mp4"},{"index":"2","title":"站点清退规则","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/49787344.mp4"},{"index":"3","title":"最新服务质量管理办法","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/49480038.mp4"},{"index":"4","title":"专业站点投诉处理解析","url":"//cloud.video.taobao.com/play/u/1097997043/p/1/e/6/t/1/52086167.mp4"},{"index":"5","title":"手把手教你用手机收看驿站直播","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7561269"}],"countinfo":{"items3":{"length_pc":0,"length":0},"items2":{"length_pc":0,"length":0},"items1":{"length_pc":0,"length":0}},"$tmsId":"tce/565530"}

业务介绍

操作指南

规则解读

{"moduleinfo":{"items_count":[{"count_phone":6,"count":6}]},"items":[{"background_img":"https://gw.alicdn.com/tps/TB1lNVNNVXXXXbUXVXXXXXXXXXX-160-160.png","title":"入驻<br/>菜鸟驿站","content":[{"tce_rule_count":"1","title":"入驻要求与流程","url":"https://yz.cainiao.com/?spm=a21da.79350.349484.1.yKGHcM"}]},{"background_img":"https://gw.alicdn.com/tps/TB13xN5NVXXXXbWXpXXXXXXXXXX-160-160.png","title":"驿站装修","content":[{"tce_rule_count":"1","title":"驿站形象，软硬件及操作规范","url":"//yunpan.taobao.com/s/5VEyEirLhX"}]},{"background_img":"https://gw.alicdn.com/tps/TB1q5VxNVXXXXazapXXXXXXXXXX-160-160.png","title":"系统操作","content":[{"tce_rule_count":"1","title":"驿站系统操作说明网页版","url":"//yunpan.taobao.com/s/byYty2zQl"},{"tce_rule_count":"1","title":"驿站系统操作说明手机版","url":"//yunpan.taobao.com/s/95DTTNESgF"}]},{"background_img":"https://gw.alicdn.com/tps/TB1c3XENVXXXXbOaXXXXXXXXXXX-160-160.png","title":"如何<br/>提升单量","content":[{"tce_rule_count":"1","title":"如何提升业务单量","url":"//yunpan.taobao.com/s/1KuOHgJ6u8B"}]},{"background_img":"https://gw.alicdn.com/tps/TB101p3NVXXXXc3XpXXXXXXXXXX-160-160.png","title":"商业合作","content":[{"title":"商业合作介绍+活动案例","url":"//yunpan.taobao.com/s/1Y39PiN3yNX"}]},{"background_img":"https://gw.alicdn.com/tps/TB1Kz4PNVXXXXapXVXXXXXXXXXX-160-160.png","title":"驿站考核","content":[{"tce_rule_count":"1","title":"清退规则-单量不达标","url":"//yunpan.taobao.com/s/XuMewtic"}]}],"countinfo":{"items":{"length_pc":0,"length":0}},"$tmsId":"tce/565531"}

站点成长地图

站点必学

正在播出 : 站点形象要求

精彩分享

站点形象要求
00:41
专业站点硬件与软件要求
00:46
专业站点工作台系统设置
00:39
代收业务-包裹交接流程
01:14
代收业务-包裹分拣流程
00:25
代收业务-包裹入库流程
04:19
代收业务-包裹出库流程
02:55
代收业务-滞留件处理
00:38
代收业务-退回件操作
01:21
开通在线寄件流程
00:47
电子面单操作流程
01:10
线上寄件流程
02:56
站点行为红线
00:57

{"moduleinfo":{"items_count":[{"count_phone":6,"count":6}]},"items":[{"title":"产品功能","content":[{"index":"1","title":"《春节前站点必知的几件事》","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=8408601"},{"index":"2","title":"菜鸟驿站出库解决方案操作流程说","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=8409779"},{"index":"3","title":"菜鸟驿站手淘官方号激励活动宣讲（最高奖励现金2000元）","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=8408325"},{"index":"4","title":"[最新产品]菜鸟驿站出库拍照指南","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7928251"}]},{"title":"寄件","content":[{"tce_rule_count":"1","title":"【重要】驿站寄件新标准&考核规则","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=a210m.7902376.0.0.grACWC&postId=7835419"},{"tce_rule_count":"1","title":"关于寄件新标准Q&A","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7847430"},{"tce_rule_count":"1","title":"【重要通知】627下午起电子面单组件更新！","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=a210m.7902376.0.0.jOXtV2&postId=7816320"},{"tce_rule_count":"1","title":"关于站点关注的抢单保护问题FAQ","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7782878"},{"tce_rule_count":"1","title":"淘宝退货入口上线—让寄件量涨起来","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=a210m.7902376.0.0.gKPu5w&postId=7499186"},{"tce_rule_count":"1","title":"线上寄件订单审核功能介绍","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=0.0.0.0.UBNuvo&postId=7199707"}]},{"title":"收件","content":[{"tce_rule_count":"1","title":"智联品牌PDA－设备升级操作介绍","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7670704"},{"tce_rule_count":"1","title":"用户包裹入库许可产品介绍","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7643817"},{"tce_rule_count":"1","title":"用户许可项目直播互动FAQ","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7643535"},{"tce_rule_count":"1","title":"专业站点常见问题汇总","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=0.0.0.0.QhgakL&postId=7327827"},{"tce_rule_count":"1","title":"货架编码功能设置","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=0.0.0.0.8H0IGu&postId=7478573"}]},{"title":"投诉处理","content":[{"tce_rule_count":"1","index":"1","title":"消费者投诉我该怎么办","url":"https://yizhan.bbs.taobao.com/detail.html?spm=a210m.7774213.0.0.eci1Zc&postId=7501743"},{"tce_rule_count":"1","index":"2"}]},{"title":"结算","content":[{"tce_rule_count":"1","index":"1","title":"我的保证金去哪了？来，看这里！","url":"https://yizhan.bbs.taobao.com/detail.html?spm=a210m.7774213.0.0.4gTGR5&postId=1880622"}]},{"title":"其他","content":[{"tce_rule_count":"1","title":"［重要］7月12日最新站点装修方案直播Q&A","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7871800"},{"tce_rule_count":"1","title":"无线驿站工作台版本6.26将强制升级","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7772982"},{"tce_rule_count":"1","index":"1","title":"如何与快递公司谈合作？","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?spm=a210m.7902376.0.0.dvkD11&postId=7556108"},{"tce_rule_count":"1","index":"2","title":"［最新］线上代收勾选相关问题FAQ","url":"https://yizhanzhuanye.bbs.taobao.com/detail.html?postId=7622743"},{"tce_rule_count":"1","index":"3","title":"负责人支付宝账户名称更新","url":"https://yizhan.bbs.taobao.com/detail.html?spm=a210m.7774213.0.0.4gTGR5&postId=7509539"}]}],"countinfo":{"items":{"length_pc":0,"length":0}},"$tmsId":"tce/859089"}

常见问题

站点反馈通道

问卷链接
站点open信箱
电话：400-178-7878
驿站论坛

业务介绍

操作指南

规则解读

问卷链接

站点open信箱

电话：400-178-7878

驿站论坛