Cainiao -A global leader in e-commerce logistics.

Cainiao is committed to building systematic security capabilities and leading the security experience of users in the logistics industry. While conducting in-depth research in traditional security business areas such as system security, application security, data security, etc., Cainiao joins hands with its ecological partners to enhance the security level of the logistics industry and makes every effort to guarantee the information security and system security of the entire logistics Cainiao prioritize compliant growth, aligning with both domestic and international compliance standards, and continually enhancing various business systems, to deliver secure, reliable logistics services to users.

Cainiao focuses on its own compliance development, referencing various domestic and international compliance standards, continuously improving the construction of Cainiao's various business systems, and providing users with safe and reliable logistics platform services

Compliance Qualification

American Institute of Certified Public Accountants (AICPA) SOC2 Audit

SOC (System and Organization Controls Reports) audits are exacting examinations carried out by accredited third-party accounting firms, strictly adhering to the standards set forth by the American Institute of Certified Public Accountants (AICPA). These audits result in comprehensive reports covering five major domains: security, confidentiality, availability, processing integrity, and privacy. Cainiao is China's pioneering logistics service provider to have passed SOC2 audits by AICPA.

Ministry of Public Security "National Information Security Level Protection"

Cainiao obtained a high score in the Level Three evaluation of information security level protection, as per the requirements stipulated in the “Information Security Technology— Common Techniques Requirement for Information System Security” (GB/T 22239-2008) of the “Administrative Measures for Information Security Level Protection” issued by the Ministry of Public Security and other four ministries.

Information Security Management System Certification

ISO27001 and ISO27701 are internationally recognized and authoritative certifications for information security and privacy management. These certifications, widely accepted worldwide, set specific requirements for establishing an information security management system and implementing privacy compliance. Cainiao has obtained ISO27001 and ISO27701 certifications, demonstrating its dedication to protecting privacy and actively adopting various data protection methods to safeguard customer rights.