Domestic Logistics Service Facilities-Cainiao

Domestic Logistics Facilities Services

Harnessing the strength of the national digital logistics infrastructure network, we extend our services to the
public, delivering a comprehensive range of solutions centered around high-end warehousing and integrated
distribution network facilities.

Logistics Facility Products

Domestic Warehousing Network

Smart Manufacturing Factory

Four services

Warehousing network spanning across key hub cities nationwide

Warehousing rental services

Our nationwide presence includes a state-of-the-art warehousing network established at key locations, where we collaborate with multiple partners, utilize diverse transportation methods, implement various operating approaches and leverage advanced operating systems to provide highly efficient warehousing rental services.

Accurately Catering to Customer Needs

Customized Project Services

We can quickly replicate or customize products based on different customer use cases, offer products and solutions that support 2D or 3D spatial modeling to visualize operations and maintenance, optimize construction costs and enhance operational efficiency through diverse, high-quality services.

Customized Warehouse Park Services

Our logistics parks offer diverse facilities, such as customized cold chain solutions, distribution and transshipment centers, and high-end warehousing. Extending across key cities nationwide, this integrated network ensures efficient collaboration and standardized services throughout the logistics chain.

Cold chain warehousesMedical warehousesBulk trade warehousesExpress warehouse

Serving Customers, Reducing Costs and Increasing Efficiency

Smart Warehousing Services

Our comprehensive smart warehousing solution combines hardware and software, featuring warehousing management systems, warehousing control systems, order simulation, smart operation and maintenance systems, and other smart warehouse system management products. We also specialize in warehousing automation and digital solution design, integration, and warehousing solutions with digitalized control systems.

Practicing CARE Service Concept to Create Value for Customers

Park Operation Services

Customer First Culture
Prioritizing customer service: the first accountability policy; 3-hour phone call reception by every customer service representative; 24/7 headquarters helpline; customer survey mechanism; annual product review.

Attentive
Consulting services, customized value-added services, logistics technology services, logistics warehousing services, and property support services.

Responsive
"1511" service commitment: response within 15 minutes; feedback on progress within 1 day, resolution of urgent matters within 1 day.

Ecological
we can strategically link Alibaba's ecosystem resources in commercial operations, cloud computing, financial payments, investment, financing, etc. based on customer needs, to empower customer business growth.

Logistics asset services